Extremely disappointed with Hebei. I used to deal with Candy who was great with communication and go that extra.
I had an issue with my order and spoke to Sally Chen, the sales manager. All I would say, if you want a company with no after-sale then this company is for you but don't expect any help or support when there is an issue after you receive the product. They also try to take conversations off Alibaba so it's harder for you to prove anything.
Sally Chen is extremely unprofessional and disrespectful so will not be using Hebei again which is a shame as I did have a great working relationship with them to start with.